Freshchat is a modern messaging software built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app, or social pages. A leap from legacy live-chat, Freshchat helps businesses and their teams focus on a continuous and context-driven messaging experience.




Self-service includes features like multi-lingual support, integrated FAQs in messenger plus FAQ insights like user feedback options.



The mobile app also brings easy real-time updates using the push notifications feature. Besides, Freshchat can also be used by team members in support and management of customer queries using the available Android and iOS app.


If you love Freshworks suite of tools, there are some really positive things to say about Freshchat. You can use the bot on multiple platforms (not just your website), it has an upgrade to utilize AI-powered chatbots, and the price point for a chatbot, sales, and support platform aren’t too high to consider.

Make it easy. Make it useful. Make it simple.